Twin Rivers Paper Company, headquartered in Madawaska, Maine, is an integrated specialty paper manufacturer producing 400,000 tons of paper per year for the packaging, publishing, label, and technical sectors. With 100 years of papermaking history, the company operates a pulp mill in New Brunswick, and diverse paper assets in northern Maine and upstate New York that produce uncoated and coated white papers in a broad range of basis weights and finishes.

Customized product development and dedicated technical services support are company hallmarks. With a sound financial structure and a strong balance sheet that fuels continuous investments in its assets, Twin Rivers Paper offers its customers the security of local product availability through a strong, domestically-owned manufacturer and the assurance of long-term viability.

Twin Rivers Paper Company LLC is seeking an Operations Assistant to support the Mill Manager in the day-to-day leadership of mill operations. This role helps ensure the safe, efficient, and cost-effective production of specialty paper products while maintaining quality, environmental, and regulatory compliance.

The position acts as a bridge between hourly production teams, maintenance, technical resources, and management to optimize machine performance, resolve operational issues, and support continuous improvement initiatives. 

DUTIES

• Assist the Mill Manager in overseeing daily mill operations to ensure safe, efficient production.
• Coordinate production priorities and shift activities to meet production and customer requirements.
• Monitor paper machine performance, troubleshoot process issues, and implement corrective actions.
• Assist in planning production schedules, machine trials, and grade changes.
• Serve as a point of contact for operations during off-hours or call-ins as needed.
• Assist with optimization of papermaking variables including wet end chemistry, machine settings, chemical usage
• Work with vendors and internal teams to evaluate new technologies and improve processes.
• Provide guidance and support to hourly operators and shift supervisors.
• Assist with workforce scheduling, overtime coordination, and operational staffing needs.
• Support training initiatives for production employees related to safety, quality, and operations.
• Identify opportunities for cost savings, waste reduction, and productivity improvements.
• Support capital projects, machine upgrades, and equipment improvements.
• Participate in root cause analysis and reliability initiatives.
• Assist with reporting of production metrics, downtime analysis, and operational KPIs.
• Communicate operational issues and performance updates to leadership.

REQUIREMENTS

• Bachelor’s Degree in Paper Science/Engineering, Chemistry or related field
• 3+ years of experience in paper manufacturing or industrial process operations
• Strong understanding of papermaking processes and machine operations
• Experience with papermaking chemistry, machine clothing, and process controls
• Experience with production data systems or process monitoring tools

About Twin Rivers Paper Company LLC

Twin Rivers Paper Company, headquartered in Madawaska, Maine, is an integrated specialty paper manufacturer producing 400,000 tons of paper per year for the packaging, publishing, label, and technical sectors. With 100 years of papermaking history, the company operates a pulp mill in New Brunswick, and diverse paper assets in northern Maine and upstate New York that produce uncoated and coated white papers in a broad range of basis weights and finishes. Customized product development and dedicated technical services support are company hallmarks. With a sound financial structure and a strong balance sheet that fuels continuous investments in its assets, Twin Rivers Paper offers its customers the security of local product availability through a strong, domestically-owned manufacturer and the assurance of long-term viability.

Connections working at Twin Rivers Paper Company LLC